Terms
Terms & Conditions
Last updated: 08/06/2026
These Terms & Conditions govern all sales made on mysolaya.com by SOLAYA LLC. Any order implies acceptance of these Terms & Conditions.
Products
Products offered for sale are presented on the site with the utmost care. Visuals are provided for reference only and may show slight variations.
Pricing
Prices are displayed in euros (€) and include all applicable taxes. The total price is clearly stated before order confirmation.
SOLAYA LLC reserves the right to modify its prices at any time, with no impact on orders already confirmed.
Order
Your order is confirmed once payment is received. A confirmation email is sent after validation.
SOLAYA LLC reserves the right to cancel any order in case of suspected fraud or technical issues.
Payment
Payment is required immediately upon ordering. All transactions are secured through recognised payment providers.
Delivery
Products are delivered to the address provided at checkout. Delivery times are estimated and may vary.
In case of delivery issues, customers can contact support at: hello@mysolaya.com
Right of withdrawal
You have 14 days from receipt to request a return.
To exercise this right, please contact: hello@mysolaya.com
Products must be returned in good condition. Return costs may be charged to the customer except in the case of defective products. Refunds are processed after receipt and verification of the product.
Warranty
Products benefit from applicable statutory warranties.
Certain products may benefit from a specific commercial warranty. Terms are detailed on the relevant pages.
Liability
SOLAYA LLC cannot be held responsible for misuse of products. Liability is limited to the order amount.
Intellectual property
All elements of mysolaya.com are the exclusive property of SOLAYA LLC. Any reproduction is prohibited without authorisation.
Governing law
These Terms & Conditions are governed by the applicable law of the State of Wyoming, United States.
Contact
For any questions: hello@mysolaya.com
For any questions regarding these Terms & Conditions, please contact us at hello@mysolaya.com.