Everything you want to know.
Product, order, delivery, payment, warranty — all answers in one place.
LumiCore™ delivers 108 W peak power with a dual UV+LED spectrum (365 nm + 405 nm). Concretely, this means that each diode — there are 36 of them, arranged at 360° — works at full efficiency to cure the gel uniformly, even in tricky areas like the side corners.
Most consumer lamps are 36 W or 48 W. The power difference directly translates to more uniform results and significantly longer wear.
108 W · 36 360° diodes · Dual spectrumYes, completely wireless. LumiCore™ features a 7,800 mAh battery — capacity well above market average. In practice, this means multiple complete sessions without needing to plug in.
The lamp can also be used plugged into mains power for extended sessions or intensive use. The USB-C cable is included.
7,800 mAh · USB-C · Wireless or mainsLumiCore™ is compatible with all gels, semi-permanents and builder gels on the market. The dual UV/LED spectrum (365 nm + 405 nm) covers all photoinitiators used in modern formulations.
Whether you use professional or consumer brands — Gelish, OPI, CND, Shellac, Orly, or independent labels — LumiCore™ will cure effectively.
Heat sensation during curing is normal and comes from the gel itself, not the lamp. LumiCore™ features a progressive thermal regulation system (SmartHeat™) that manages temperature rise to prevent any discomfort.
If you feel intense heat, it's usually due to an overly thick gel layer — not the lamp. Simply apply thinner coats.
4 timer modes: 30, 60, 90 and 120 seconds. Selection is by simple button press. The 60-second mode suits most semi-permanent gels. The 30-second mode is ideal for base and top coats.
The lamp switches off automatically at the end of the cycle.
30s · 60s · 90s · 120sLumiCore™ measures 228 × 199 × 102 mm. The opening is designed to comfortably accommodate an entire hand — all 5 nails simultaneously — regardless of hand size. The 360° rounded shape ensures uniform exposure of all fingers.
Wipe the inside of the lamp with a slightly damp cloth after each use to prevent gel residue. Never use harsh solvents (pure acetone) directly on the housing.
The removable tray (base) can be removed and cleaned separately. Store the lamp away from direct sunlight to preserve the diodes.
Orders placed before 4pm on a working day are dispatched the same day. Delivery is then completed in 1 to 2 working days across Europe.
You'll receive a shipping confirmation email with the tracking number as soon as your parcel is picked up by the carrier.
Same-day dispatch · 1–2 day deliveryYes, delivery is complimentary on all orders, with no minimum purchase and no promo code required. It's automatic.
We deliver across all of Europe in 1 to 3 working days. Free delivery applies to all destinations.
For any destination outside of Europe, contact us via the contact form — we'll do our best to find a solution.
Once your parcel is dispatched, you'll receive an email with your tracking number and a direct link to the carrier. Check your spam folder if you don't receive it within 24 hours of your order.
You can also contact us with your order number and we'll check the status immediately.
Yes, as long as your order hasn't been dispatched. Contact us immediately via the contact form with your order number. We prioritise these requests.
Once dispatched, your order cannot be modified — but you can exercise your right to return within 30 days.
The lifetime warranty covers any manufacturing defect or malfunction of your LumiCore™ — without time limitation. If your lamp has an issue related to its design or components, we'll replace or repair it free of charge.
It doesn't cover damage caused by impact, drops, submersion or misuse. If in doubt, contact our customer service — we examine each situation individually.
Lifetime warranty · English-speaking customer serviceYou have 30 days from receipt to return your order, with no need to justify your decision. To initiate a return:
1. Contact us via the contact form with your order number and the reason for return.
2. We'll send you a prepaid return label.
3. Return the product in its original packaging.
4. Your refund will be processed within 3 to 5 working days of receipt.
Contact us immediately via the contact form, attaching a photo or video of the defect. We handle the entire situation: express replacement or full refund, whichever you prefer.
You won't need to return the defective product in this case — we'll manage it.
Your refund will be processed to your original payment method within 3 to 5 working days of receipt and verification of your return. Depending on your bank, the credit may appear within a further 1 to 3 days.
We accept Visa, Mastercard, American Express, Apple Pay and CB. All payments are processed securely via Shopify Payments.
Yes. Our store is secured with a 256-bit SSL certificate and payments are processed by Shopify Payments, certified PCI DSS Level 1 — the highest security standard for online transactions.
We never store your banking details on our servers.
256-bit SSL · PCI DSS Level 1Payment in instalments is available depending on the options offered at checkout (Klarna or Shop Pay Instalments where available). These options appear directly on the payment page if eligible for your order.
First, check your spam and junk folders — the confirmation sometimes ends up there. If you can't find it within 30 minutes, contact us via the contact form with the email address you used for your order. We'll check immediately and resend the confirmation if needed.
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