Shipping · Returns
Delivery & Returns
Included
Standard
2 to 3 working days
Free
Option
Express
1 to 2 working days
Available at checkout
Orders are processed swiftly and dispatched at the earliest opportunity. Orders placed before 4pm on a working day are dispatched the same day. You'll receive a tracking email as soon as your order ships.
Delivery times may vary slightly depending on destination. We currently deliver throughout Europe.
Returns — 14 days
You have 14 days from receipt to request a return, with no justification required.
Return Conditions
The product must be:
- In good condition
- Complete (all accessories included)
- In a resaleable condition
How to Return
Simply contact our support team: hello@mysolaya.com
Our team will guide you swiftly through the return process.
Refunds
Once your product is received and verified, your refund will be processed to your original payment method.
We go the extra mile to ensure a seamless and reliable experience with every order. For any questions: hello@mysolaya.com